Efficiency Study Released by City

The City of Portland announced on August 10th the results of an efficiency study focusing on the Planning and Development Department.

Department Director Lee Urban and his staff requested the efficiency study in an effort to help streamline the City's planning and development process. The study was conducted by Matt Dhillon, an efficiency consultant from Fullerton, California. The primary objective of the efficiency analysis was to evaluate the multi-department development review process.

"While I do not necessarily agree with every observation made in the report, I do think it will be a useful tool allowing us to better serve our community," said City Manager Joseph Gray when asked about the study. The Planning and Economic Development Department has developed a number of recommendations to implement many of the suggestions made in the study.
Copies of the efficiency study are available in the City Manager's Office (Monday * Friday, 8 a.m. * 4:30 p.m.).